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Frequently Asked Questions

Do I have to pay any fee to USH?

What is expected from the host family?

What is expected of students?

How does a family apply to host?

How will our student get around?

Will our student speak good English?

Do I have to go to the airport to pick up my student?

How does it work?

How do I get paid?

Does the student pay me directly?

How can I update my profile?

How can I change my password?

Do I pick my own student?

How soon can I host a student?

Do I have to drive my student around?

Can we host more than one student?

What are my responsibilities as a host parent?

I don't have an extra bedroom available in my own home, but would like to refer a friend. How can I do so?

Can I charge the student extra fees?

 

Q:

Do I have to pay any fee to USH?

A:

No, on the contrary, USH will pay YOU for hosting students.

Q:

What is expected from the host family?

A:

• A private bedroom furnished with a bed, desk, and closet/drawer space
• A quiet study environment
• Daily dinner with the family if family provides room with meals service
• Limited local transportation
• Open communication, encouragement and sound advice
• Treatment as a member of the family (responsible for cleaning own room,
rules, privileges)

Q:

What is expected of students?

A:

• Be a responsible and caring member of the family
• Attend school regularly and show consistent effort
• Share his/her culture and customs with hosts and the community
• Participate fully in family and school life
• Open communication and commitment to the program
• Clean up after him or herself
• Keep his/her bedroom neat
• Responsible for preparing his/her own breakfast
• Notify hosts if they will be away for the weekend, won't be home for dinner, etc.

Q:

How does a family apply to host?

A:

You simply need to fill out our Host Application by clicking here. Once we receive your basic information, we will contact you with further details about the program, students available in your area and to schedule a visit to meet you. Once we meet with you, we will add you to our database and you will have access to track and choose your own students online!

Q:

How will our student get around?

A:

Students generally use public transportation to get to places in California. Most cities that we place students in have reliable and good public transportation so students most often take the bus to and from school. Thus, you may expect that your student will get around independently most often. However, there may be a few instances in which they may ask you for a ride and it will be between you and the student to determine a time that is convenient for you to be of help.

Q:

Will our student speak good English?

A:

Most of our students are international students who come to the US to learn English and enroll in Intensive English courses. Given this, they come with a very basic knowledge of the English language and thus are not fluent. In fact, most students speak little English but this does vary from student to student and there are some students (especially those who enroll in community colleges instead of in English courses) who speak relatively good English. Thus, your student's English level will depend on which course they enroll in and will vary from student to student.

Q:

Do I have to go to the airport to pick up my student?

A:

No, USH never asks its hosts to offer airport pick-up/drop-off services to its students. Instead, USH arranges pick-up service for those students who request it through a shared ride van service but students are responsible to arrange their own drop-off service.

Q:

How does it work?

A:

First, you will have to submit your application to USH to become a host. Once we receive your application, we will contact you for further information and to schedule an appointment to meet with you. After we have met with you and you are approved (we must screen all homes before placing students), we will add you to our online database and you will be able to choose your own students to host. It's easy, flexible, and convenient to become a USH student host!

Q:

How do I get paid?

A:

Please see our Payments Information page.

Q:

Does the student pay me directly?

A:

No, all money transactions are to be handled between USH and the student alone. In order to avoid trouble with students having to pay hosts directly and perhaps not having cash (since they usually use credit cards), not paying the host on time, etc., USH asks its students to make all payments to the USH office only. Students are not allowed to perform any monetary transactions with the host. They shall pay the USH office instead and USH shall pay the host for his/her service. This procedure is clear on both our host and on our student agreement and we expect all of our hosts and students to fully adhere to this policy.

Q:

How can I update my profile?

A:

Once you are a host, you will receive an email with log-in information for you to be able to log-in to your account via our host website. Once you log-in, you will have real-time access to the students available for you, checks that have been sent if you already have a student, and also to your file so that you can update any personal information.

Q:

How can I change my password?

A:

You will be able to change your password via our online database. Once you log-in to your account, you will be able to edit your account settings, including your password.

Q:

Do I pick my own student?

A:

Yes, you will be able to view and choose available students via our online database. You can check which students are available, where they are from, their age, which school they will attend, etc. and then choose the best student for you. If you do not have online access, you may call our office and our friendly USH Team will tell you which students are available and help you choose a student. You will never be forced to take a student that you do not wish to have, and you can choose to only have students when you are available. All in all, it's a very flexible program with no obligation involved!

Q:

How soon can I host a student?

A:

Once you submit your host application, you will simply need to go through the process of receiving a visit from our friendly USH Team before we can start placing students with you. Once you are approved and ready to receive a student though, you may receive a student right away (if students are available in your area at that time) or we may need to wait to receive student applications for your area. Basically, you might be eligible to host a student a week or two after you submit your application, but when you will actually receive a student will depend on when the classes in your area begin. In the Los Angeles and Irvine areas, we work with schools that have classes beginning every month so you will most likely receive a student quickly. In other areas though, the colleges function on a semester basis so you would most likely receive a student at the beginning of the new semester.

Q:

Do I have to drive my student around?

A:

No, as explained in the "How will my student get around?" question, our students generally use public transportation to get to and from school as well as other places they may need to go to. However, they may sometimes ask you for a ride and it will be between you and the student to determine a convenient time for you to help them.

Q:

Can we host more than one student?

A:

If you have more than one private bedroom available, you may indeed be able to host more than one student at a time. As long as you have private bedrooms and we have students available for your area, we will place more than one student with you. We cannot guarantee that we will always have more than one student available for you, but when we do, we will be glad to place more than one with you.

Q:

What are my responsibilities as a host parent?

A:

We do not ask our host families to become legal guardians for our international students. All we ask of our host families is to care for the students as they would their own children. This means that the families are expected to provide a clean living environment, good nourishment and caring. The students will provide their own spending money for expenses incurred outside of the home and most schools require them to have their own health insurance.

Q:

I don't have an extra bedroom available in my own home, but would like to refer a friend. How can I do so?

A:

That is very simple and we'd love to have your referral! We will even pay you $50 for the first student we place with the person you refer as a "thank you" for your help. Please visit our Refer-A-Friend page for more information about this.

Q:

Can I charge the student extra fees?

A:

No. The ONLY fee hosts may charge is for the internet and only if you are able to provide this service for students. The maximum you may charge your student for internet is a monthly fee of $20 and this is discussed directly between you and the student. Your host payment already includes the costs for your dryer or washer machine use, cable, electricity, linens, etc... All housing fees will be paid by the student directly to USH only.

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